Refund Policy

Your satisfaction is our priority. Learn more about our easy return and refund process.

Hassle-Free Returns & Refunds

We want you to love your purchase! If there’s an issue with your order, we’ve got you covered with an **easy return and refund policy**.

Return Eligibility

- Items must be returned within **10 days of purchase**.
- The product must be **unused, undamaged, and in its original packaging**.
- If you receive a **wrong or damaged product**, we offer a **full refund**.
- In all other cases, the **shipping cost will be deducted** from your refund.

How to Request a Refund?

- Contact our **customer support team** via email or WhatsApp.
- Provide your **order details and issue description**.
- Once approved, ship the product back to our address.
- Refunds will be processed within **5-7 business days** after verification.

Refund Processing Time

- **UPI payments:** Processed within **3-5 business days**.
- **Bank transfers:** May take up to **7 business days**.

Still Need Help?

Our dedicated team is here to assist you. Reach out to us:

Email: info.vncity@gmail.com
WhatsApp: +91-99114-77444